The COVID-19 pandemic has brought up a lot of concerns and questions for pet owners. Here are three things we want you to know.

#1: Rely on reputable sources for current COVID-19 information

While you can turn to Facebook for insider information on where to find toilet paper, avoid using social media as your main source about COVID-19. Instead, rely on major animal and human health organizations for the most current, accurate research about this evolving situation. A few reputable sources include:

#2: There is no evidence to indicate pets can become ill with COVID-19

A major veterinary diagnostic laboratory tested thousands of canine and feline samples for COVID-19 when validating a veterinary test, but found no positive results. Additionally, the CDC and WHO have received zero reports of a pet who was ill from COVID-19. Based on the current evidence, health officials have declared there is no indication that pets can become sick from COVID-19. So, your coughing dog is likely not sick with COVID-19, but another disease, such as kennel cough, congestive heart failure, or a collapsing trachea.

#3: We’re taking every precaution to protect you and our team while still keeping your pet healthy

As a vital part of the health care community, we will remain open and continue to provide important medical care for your pet. As this situation continues to unfold, we may make protocol changes to protect everyone involved. We have already put the following in place:

  • Curbside check-in and valet service — We’re offering curbside service to ensure the health and safety of our staff and patients. Call us when you arrive and wait in your car for further instructions from our team!
  • Telemedicine — We’re teaming up with Petzam to bring this convenient new service to our clients. Telehealth is live video conferencing from your cell phone to our office; you can use live video from your cellphone’s camera to show us your pet’s medical or behavioral issue from the comfort of home.
  • Increased sanitation — We have increased our already rigorous sanitation routines and are more frequently wiping down doorknobs, counters, and commonly used items.

The Temple Heights Animal Hospital team is taking every necessary precaution to protect our team and our clients. We will do whatever we need to do to help you feel safe while caring for your pets. Please call us with any questions or concerns, and our team will work with you.