As the number of confirmed cases of coronavirus around the country grows, we want to assure our clients that we are taking precautions to prevent the spread of illness at Temple Heights Animal Hospital. We are increasing the number of times a day that we are disinfecting common areas of the clinic – door handles, benches, countertops, bathrooms, etc. Staff members who are showing signs of illness, especially the flu and coronavirus, are encouraged to stay home, as always. We are being extra cautious when it comes to illness, and are taking every precaution we can. We are happy to report that at this time, no staff members are actively displaying symptoms of the coronavirus or the flu.
Actions We’re Taking:
- We’re asking both our staff and clients to please stay home if you do not feel well
- Cleanliness is key! We are a hospital, after all. We are stepping up our disinfecting and cleaning with stronger solutions and more frequent wipe downs.
- You may call us from your car to check-in to limit waiting room time. You may also drop-off your pet, and we will come out to the car to get them.
- We will check you out in the exam room so you can immediately be on your way.
- For our friends living in local retirement communities, please do not hesitate to call us. We will work with you to create a plan that keeps you and our team safe, which may include our team coming to you to pick your pet up for treatment.
- Our team will do whatever we need to do to help you feel safe while caring for your pets. Please call us with any questions or concerns, and our team will work with you.
We also want to take this opportunity to address concerns regarding pets and the coronavirus. The American Veterinary Medical Association (AVMA) is monitoring developments related to animals very closely. Right now, there is no evidence that COVID-19 can be spread by companion animals according to the Center for Disease Control. However, people who are sick with COVID-19 should avoid contact with animals as a precaution. We will share updates from the AVMA as we receive them. For more information about COVID-19 as it relates to pets, please visit https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19.